Profile

kyrielle: A photo of kyrielle, in profile, turned slightly toward the viewer (Default)
Laura

Most Popular Tags

Style Credit

July 5th, 2016

kyrielle: A photo of kyrielle, in profile, turned slightly toward the viewer (Default)
Tuesday, July 5th, 2016 03:16 pm
It's not like XFinity/Comcast has the best rep to begin with, but I will name them, given how this call ended.

Things of which I am tired: companies that send a "confirmation email" that you must accept to prove the email is yours, that provide /no way/ to respond "heck no, I have never heard of you, take this email out of your system". (In many cases from a known, clearly-legitimate business name, but someone has put my email on their account, whether due to a typo or just because they made something up to avoid using their own.)

Are you SERIOUS? You do not need my street address in order to get my EMAIL address out of your SYSTEM, I do NOT have an account with you.

And if you had any chance that I would, you are rapidly killing it. (Not that you did.)

...annnnd they say they can't escalate me to a supervisor nor anywhere else nor remove my email unless I give them my PHYSICAL address.

Seems unkind to their other customers to go mark everything they send me, in my gmail account, that in no way should be in their system, as spam. And yet, it would be so satisfying, I think I just may do it.
Tags: