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Bouncing bug reports, and other nuisances.
G'morning! Didn't sleep entirely well last night (not bad: just restless), so feeling sort of blah this morning.
We got a bug report emailed back to us. It dates back to April of 2001. We sent it to another team, because it's a transfer from our system to theirs, and we verified the files we were producing had the layout we were told to give them. It was assigned to someone....
...who apparently ignored it, and apparently no one remembered or checked up on it....
...until now, when, since that guy hasn't been with us for months, it got reassigned....
...back to my team, not to someone else on that team.
I discovered: that team is gone. Instead, there is a team for that product in each region. Snagged the proper region, reassigned it to that team. But still. Mmmf.
We got a bug report emailed back to us. It dates back to April of 2001. We sent it to another team, because it's a transfer from our system to theirs, and we verified the files we were producing had the layout we were told to give them. It was assigned to someone....
...who apparently ignored it, and apparently no one remembered or checked up on it....
...until now, when, since that guy hasn't been with us for months, it got reassigned....
...back to my team, not to someone else on that team.
I discovered: that team is gone. Instead, there is a team for that product in each region. Snagged the proper region, reassigned it to that team. But still. Mmmf.