*laughs* Maybe I should be in tech support.

[kyrielle]

It would drive me bats, of course. But although I have had a heck of a day? I just got a compliment on my phone voice from a coworker; he said he likes calling me because I always sound so cheerful.

I guess my very deliberate attempt to cultivate that answer (because it very well might be a client!) on the phone has helped.

Maybe I should try that in other areas; why not? If I can sound cheerful, that's a start.