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kyrielle: Middle-aged woman in profile, black and white, looking left, with a scarf around her neck and a white background (Default)
Laura

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Saturday, December 1st, 2001 06:07 pm
Or at least their salespeople. Tech support (the only ones available on a weekend, apparently) seemed reasonably competent.

See, I said I wanted to end up with 512 meg of memory in the machine, and was going to use the free 128 upgrade. (Start w/128, 128 more, see? Halfway there?) So the guy sold it that way, with a 256 upgrade as well. Assured me it had three slots.

It has two. And the configuration people never wondered why they were shipping a laptop with both slots filled and a spare 128?

*sighs* I won't type out what I think of them, it's not worth the effort. But tech support told me I could go ahead with setting it up, and the memory thing could be solved by swapping both 128's for a 256. The question is how much I'll have to pay or fight to do this.

It had better not be much.

I have long since wished I'd bucked the company's desires and gotten a Vaio. At this point, I'd rather never deal with IBM again. I hate them. I hate their sales people, mostly. And I still haven't found out the final answer to the XP upgrade thingy (since I haven't turned the laptop on).

I'm not sure I want to. I wish I'd never heard of IBM fucking thinkpads. It's light. It's sleek. It's made by a company whose salesforce is screamingly incompetent.

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