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I'm up because M. got an after-hours call just now and can't get into the site. Naturally, this means his configuration must be screwed.
Or maybe theirs is, since I can't get in. Oh, well, I'm up now.
Update at 7:00 am: It's even more entertaining because M. then called the client (while driving into work, as we confirmed his configuration was screwed up, even though the client's also was - he can't do the VPN from home, which he was supposed to have already tested but, like, hadn't bothered to mention the "fail" results of to me...!). M. tried to get the client to reset the software on their end. He failed, but he drained the cell phone to one bar and did not receive the customer support call on it (at one bar, he shoudl have received it...).
So I got the call. So I called the client back (after leaving M. a message at his desk, since I knew he was going in) and got stuck at the same point. They're now calling the administrator(s) who know how to reset that, as an attempt to guide them through it (step by step) resulted in a message that shouldn't have been relevant. ("Be a host - network host" yields "Stop Service? Yes/No." Ummm. Nonononono.)
Unamused, unamused, but glad I didn't go back to bed after his first call.
Which was mostly because I'd had enough sleep at that point. I went to bed around 8:00, I think, mostly because Scott was watching Being John Malkovich. I was very curious about that movie when it came out; the trailers were done well; but I wasn't curious enough to go watch it.
It took less than five minutes of the actual movie to turn "curious" into "oh my god kill it turn it off make it go away". Sorry, this movie falls on my (fairly long), "this is stupid and annoying like a yappy little poodle, TAKE IT AWAY" list.
Ugh.
Anyway, movie rants aside, I guess I'm awake. Now to figure out what to do at an hour when no one else is awake.... :)
Or maybe theirs is, since I can't get in. Oh, well, I'm up now.
Update at 7:00 am: It's even more entertaining because M. then called the client (while driving into work, as we confirmed his configuration was screwed up, even though the client's also was - he can't do the VPN from home, which he was supposed to have already tested but, like, hadn't bothered to mention the "fail" results of to me...!). M. tried to get the client to reset the software on their end. He failed, but he drained the cell phone to one bar and did not receive the customer support call on it (at one bar, he shoudl have received it...).
So I got the call. So I called the client back (after leaving M. a message at his desk, since I knew he was going in) and got stuck at the same point. They're now calling the administrator(s) who know how to reset that, as an attempt to guide them through it (step by step) resulted in a message that shouldn't have been relevant. ("Be a host - network host" yields "Stop Service? Yes/No." Ummm. Nonononono.)
Unamused, unamused, but glad I didn't go back to bed after his first call.
Which was mostly because I'd had enough sleep at that point. I went to bed around 8:00, I think, mostly because Scott was watching Being John Malkovich. I was very curious about that movie when it came out; the trailers were done well; but I wasn't curious enough to go watch it.
It took less than five minutes of the actual movie to turn "curious" into "oh my god kill it turn it off make it go away". Sorry, this movie falls on my (fairly long), "this is stupid and annoying like a yappy little poodle, TAKE IT AWAY" list.
Ugh.
Anyway, movie rants aside, I guess I'm awake. Now to figure out what to do at an hour when no one else is awake.... :)
