"Is there any reason you haven't upgraded to service pack 6 on these machines?"
"Oh, absolutely!" *pause as they frown slightly, their IT hearts wanting it to be up to date, or maybe just envisioning customers with SP6* "Because we're lazy!"
They're upgrading them. (Hey, SP 4 is sufficient for our testing, and the machines can't get out to the internet, don't run email, etc. We're lazy. What can we say?)
"Oh, absolutely!" *pause as they frown slightly, their IT hearts wanting it to be up to date, or maybe just envisioning customers with SP6* "Because we're lazy!"
They're upgrading them. (Hey, SP 4 is sufficient for our testing, and the machines can't get out to the internet, don't run email, etc. We're lazy. What can we say?)