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kyrielle: painterly drawing of a white woman with large dark-blue-framed glasses, hazel eyes, brown hair, and a suspicious lack of blemishes (Default)
Laura

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Thursday, December 5th, 2002 12:13 pm
Spent the morning not in class, because the system architect was teaching basic troubleshooting skills. I know those well, and a site needed to be updated. The update fixed everything it was supposed to (with one possible exception, which wasn't tested yet), it looked like. Cleaned up another issue for them, started a merge needed for some stuff tomorrow, and so on.

I'll finish the merge later. Right now, I'm printing out documentation, because in a little bit, I get to go over and teach the afternoon part of class. All the stuff that we threw over the fence, now comes back to haunt us, as do the pieces of system setup that the system architect can't cover - because they were done after he left and he's not familiar with them - or simply would be wasting his time to cover.

I had chicken noodle soup and garlic bread for lunch (I love our deli), I'm feeling pretty good, and in a brief while I shall be teaching. And my cough has eased off again, although it was a bear this morning.

I also passed two "bugs" to the training specialists as I believe they're user error. One of them, I'm very proud of myself for flashing on what it probably was, instead of just going off the client's diagnosis. (They reported the error as their diagnosis, instead of what was happening, but I think I know what happened. If not, I will make them take notes next time it happened. Fortunately, if it's what I think it is, we'll be able to see the evidence just by reviewing logged activity. (They claim a user is being "deleted". I'm betting they got locked out for password being wrong....)

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