LJ and paid accounts

[kyrielle]

I'm seeing some grumbling in the latest news post comments that some paid accounts have had auto-pay turned on when they had turned it off. LJ says it is not so, but the users say it is. I really don't know, but - if you have a paid account that shouldn't auto-renew, you might want to check just in case. You can do that at http://www.livejournal.com/manage/account/

Again, this is just something I'm seeing others mention, and not people I know personally either. Just concerns me enough that if it is so, I figured it was good to spread the word.

ETA: confirmed now by someone I do know, in addition to the many people commenting on the news post and other posts.

ETA: they're asking affected people to file requests in billing as they're trying to confirm if it's a real issue, but they're claiming it's not and that so far all affected people made an auto-payment setup (to get the cheaper rate) and didn't immediately turn it off.

Comments

[kyrielle]

Sadly, I agree.

I've been VERY impressed by Dreamwidth, in terms of their commitments, ethics, changes to the codebase, etc.

And while they're usually invite-code-moderated, until the end of the year they are not. Great time to set up a journal. (As many other folks are now doing...heh.) Imports may take a while but are, as far as I can see, completing nicely. (I haven't run a re-import: I don't need my comments badly enough to add load when they're already under heavy load from the influx of new users. Not that I can tell that they are from the site performance!)