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I posted about this here. It's happened to people I know and trust, and to people known to and trusted by people I know and trust.
It is reported that the head of LJ's support group claims this is lies and slander (linked comment translates, links original reference).
They're also, alternately, asking that affected people file a support request in the billing category (which can be done here).
Me, I'm wondering given the timing if it's another kind of glitch. Reportedly, everyone affected "really" turned on auto-pay to get a good deal, "then forgot" - which seems kind of unlikely, especially as some of the affected people say they've NEVER used auto-pay. I'm wondering if something around the last holiday season "accidentally" turned on auto-pay for year subscriptions. But I'm not convinced that covers this, since reportedly (and this is by people I don't know) some of the affected people had it on, turned it off in response to the comment page issue, and found it still on. So I'm curious, and when I get curious enough (rarely) I poll:
[Poll #1805482]
It is reported that the head of LJ's support group claims this is lies and slander (linked comment translates, links original reference).
They're also, alternately, asking that affected people file a support request in the billing category (which can be done here).
Me, I'm wondering given the timing if it's another kind of glitch. Reportedly, everyone affected "really" turned on auto-pay to get a good deal, "then forgot" - which seems kind of unlikely, especially as some of the affected people say they've NEVER used auto-pay. I'm wondering if something around the last holiday season "accidentally" turned on auto-pay for year subscriptions. But I'm not convinced that covers this, since reportedly (and this is by people I don't know) some of the affected people had it on, turned it off in response to the comment page issue, and found it still on. So I'm curious, and when I get curious enough (rarely) I poll:
[Poll #1805482]
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