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I call the client after establishing a connection to their system (to prove to myself I could) and ask if now is a good time to restart their server (since yesterday afternoon they told me to do it now).
Just as the client says sure (and before I do anything) my computer, all primed for doing this, bluescreens and reboots.
BAH. Worst of all, I'd been confirming my connection, so I was connected all the way to the client site when it happened. And we use PC Anywhere, which is not always nice about new connections after a "graceless" exit. Since you don't get much more graceless than a bluescreen and memory dump....
Started back up, the VPN flunked, kicked it, got into work, hauled up PC Anywhere...and it worked fine. Bless it. I could have had it dealt with if not, but it would have been more awkward for a coworker tomorrow. Updated the change, saw the system back up, informed the client I was done messing around with their system for the day.
Except for the crash at the outset, anyway, it was textbook.
I hate putting in upgrades on the weekend. PC Anywhere was not friendly earlier this week and it took some time to get the client to reset it, or it would have gone in Thursday morning. That way, if things went wrong, odds were much better the call would come in during business hours on a weekday.
But hey, I put the changes in, I have the cell phone. They should be good (standard upgrades that another site has already; a custom transfer that, in theory, can't do anything worse than fail to transfer, and has been tested already; enabling an interface that's baseline and was extensively tested in the site, and which doesn't do anything unless it's explicitly turned on).
That doesn't keep me from noticing that I have the after-hours duty, or wondering if I'll get a call. We wouldn't put a software upgrade in if we didn't think it was good, yet somehow, bugs still happen.
Oh, and it's a lovely, cool grey dawn outside. And I'm starting to feel like I'm not dragging. I expect I'll be tired at some point later today, but that's okay. Getting up this early is probably good for me (and Scott was awfully glad when I rolled out of bed and told him to turn the alarm off - he can sleep in, after all!).
Just as the client says sure (and before I do anything) my computer, all primed for doing this, bluescreens and reboots.
BAH. Worst of all, I'd been confirming my connection, so I was connected all the way to the client site when it happened. And we use PC Anywhere, which is not always nice about new connections after a "graceless" exit. Since you don't get much more graceless than a bluescreen and memory dump....
Started back up, the VPN flunked, kicked it, got into work, hauled up PC Anywhere...and it worked fine. Bless it. I could have had it dealt with if not, but it would have been more awkward for a coworker tomorrow. Updated the change, saw the system back up, informed the client I was done messing around with their system for the day.
Except for the crash at the outset, anyway, it was textbook.
I hate putting in upgrades on the weekend. PC Anywhere was not friendly earlier this week and it took some time to get the client to reset it, or it would have gone in Thursday morning. That way, if things went wrong, odds were much better the call would come in during business hours on a weekday.
But hey, I put the changes in, I have the cell phone. They should be good (standard upgrades that another site has already; a custom transfer that, in theory, can't do anything worse than fail to transfer, and has been tested already; enabling an interface that's baseline and was extensively tested in the site, and which doesn't do anything unless it's explicitly turned on).
That doesn't keep me from noticing that I have the after-hours duty, or wondering if I'll get a call. We wouldn't put a software upgrade in if we didn't think it was good, yet somehow, bugs still happen.
Oh, and it's a lovely, cool grey dawn outside. And I'm starting to feel like I'm not dragging. I expect I'll be tired at some point later today, but that's okay. Getting up this early is probably good for me (and Scott was awfully glad when I rolled out of bed and told him to turn the alarm off - he can sleep in, after all!).
