Dear retailers...you make a better impression if you give consistent info.

Getting ready for Ian's arrival, I bought and ordered some things. Including, from an online store, the crib mattress I wanted. The product page said "please allow 1-2 weeks for delivery" - reasonable. I made one option selection on the page, and I then ordered. At no time did the page, the order form, etc., show any change in that delivery time.

That was September 24. The next day I got an email regarding my order that "the lead time on the mattress is about 4 weeks" and they would process and ship as soon as possible. Um.

I'm not due until the end of November, so this works for me, but I think the difference between 1-2 weeks and 4 weeks is fairly significant, folks. I wasn't happy.

Yesterday I got another email from them. It's shipped. And I have a tracking number. The tracking number shows it shipped on 9/27, more than 48 hours prior to when they told me it shipped; however, I'm going to assume it shipped direct from the manufacturer and thus these folks might have been clueless for 48 hours or so. Either way, it should be here Monday according to both the email I got and the tracking results.

So far, my impression is they really have no clue what they can do or what's going on, scheduling-wise. I'm not impressed, and I'm not likely to order from them again (they carry a lot of baby stuff besides baby furniture; they're a little boutique-y, so their odds I'd order much from them beyond this weren't high, but they're now near zero).