Huh? But I...oh, never mind.

[kyrielle]

When I'm in the office, my email works fine.

When I'm at home, using the VPN connection, my email gives "connection timed out".

They're asking me to switch email programs, because they don't know anything about troubleshooting my current one.

Huh?

I sent off an explanation to the guy that "connection timed out" is not a client-specific error.

These are our IT/support specialists. I am scared, now....