Edited to add: If you read and you find funny or interesting, do feel free to comment. Also, if you click the thumbnail and the next image is too small to read, clicking that image will take you to a still higher-resolution image that should be readable.
Okay, first, my apologies for the format. I don't have a scan-to-text thingy, and in any case I wanted to preserve the handwriting where there are notes. These are scans of letters my Mom wrote, you'll need to click thru each page to read them unfortunately. The first two letters are to Ford Motor Company, about the lemon of a car that was our Escort (made worse by shoddy service). As far as I know, this is not normal for Ford. It sure was memorable, though - memorable enough that Mom refused to own another Ford. I don't think Dad felt as strongly, but he never got one, for her sake. (Scott and I have owned two Fords. He had to push me into the first one, and if it hadn't been for the crappy credit of just-graduated college students restricting our options, I
still wouldn't have given in. But our two worked just fine.)
I am SO VERY GLAD to have found the Ford letters. Dad thought Mom's letters to Ford were gone, when I asked him sometime around the time of her death (not sure if it was before or after she actually passed away, but sometime in those weeks between her diagnosis and his death, I know I asked him, and he thought the letter was gone). It had been typed up in WordPerfect (I believe) in 1989 and after several switches of computer, of course it was almost certainly lost, especially since her most recent computer was failing and he was having trouble getting data off it. That may be the case, but the printed drafts (with some hand-noted corrections) had been stored in a file folder which I found. I've been giggling as I reread the letters while scanning them.... Mom was just a touch unhappy with this car and the service. Actually, we all were. It was good for hysterical laughter, at times, but really.
The first letter, detailing the harrowing experience of our Escort:
The second letter, wherein she took Ford to task for continuing to send recall notices for a car we'd sold (this one is worth reading just for the humor of what some of the recalls were - that was NOT a great car!):
And a third letter, not related to the car, but instead having to do with a fun little experience that Mom had volunteering to help with a mailing at Valley Catholic, where I went to high school (disclaimer: this is a good school and I'm glad I went, and for the most part it was great - this was just One Of Thooooose Moments):
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